Contact
RankGoat is built and run by one person. Messages land with me, not a ticket queue, and I answer them myself.
X, for anything
The fastest way to reach me. Questions before you sign up, bugs, feature ideas, refunds, or just to tell me something is confusing.
Email, if you're a member
Reply to any email RankGoat has sent you - a post-ready notification, a receipt, anything. It comes straight to me, and it's the right channel for billing, refunds, and anything involving your account data that you'd rather not put in a DM.
GitHub, for technical things
Building against the API, the CLI or the MCP server, and something's wrong? @madrzak on GitHub. The API reference and the agent docs cover most of it first.
What to expect
- Bug reports get looked at the same day, most of the time.
- Feature requests actually ship. A lot of what's in RankGoat now started as somebody's DM.
- Refund requests inside 14 days are approved, always. See refunds.